Operational Training Manager - WarehouseNew
The opportunity
The Training Manager, Laredo Warehouse Operations will oversee the onboarding, training, and workforce readiness process for contractor Uber Freight warehouse team members across the Laredo operations. This role will serve as the primary bridge between HR, staffing/contractor…
What you'll do
Partner with HR, Operations, and staffing/contractor providers to schedule: candidates, onsite interviews, facility tours, and first-day onboarding activities.
Ensure candidates understand role expectations, trained to role specific: SOP’s, physical job requirements, safety requirements, and operating environment before placement.
Build and maintain a structured “day in the life” onboarding experience that: prepares new team members for the realities of the operation.
Provide documented feedback from initial interview as well as own the: 30/60/90 day feedback process in conjunction with team member’s manager.
Develop, maintain, and execute role-specific training plans for warehouse associates.
Create and manage training checklists, sign-off documentation, and readiness criteria for each role.
What they're looking for
- Partner with supervisors and managers to identify recurring training gaps,: quality issues, safety observations, and process failures.
- Lead refresher training when process changes, customer-specific requirements,: safety findings, or performance issues are identified.
- Track training completion and maintain accurate documentation for audits,: compliance, and operational visibility.
- Partner with Operations leaders to create, update, and maintain Standard Operating Procedures and job aids.
