The opportunity
Anthropic's consulting and systems integration partners now sell and deliver Claude work at growing volume, and selling alongside partners is working. What matters next is delivery: whether the partner completes the work, whether the customer's Claude usage grows and holds, and…
What you'll do
Own every customer engagement in your book from partner match to completed: outcome. Know the state of each one every week: scope, timeline, blockers, and the customer's Claude usage trend.
Run the weekly delivery review across your book, and bring stalled or at-risk: engagements to the weekly at-risk account review with a diagnosis, an owner, and a specific ask rather than a status list.
Unblocking. Partner capacity, scope creep, customer readiness, product: questions, deal-registration conflicts, and customer dissatisfaction with partner work: get each issue to the right internal team and stay on it through resolution.
Own delivery quality and consumption across your book. Track engagements: completed on time, time from match to completion, delivered consumption and weekly active use on the customer accounts your partners serve, and the accounts trending toward at-risk.
Build senior relationships with each managed partner's practice and delivery: leadership. Together with the Partner Account Manager and other Anthropic counterparts, establish the executive-level trust that lets you ask a partner to restaff, escalate, or invest — and be taken seriously — when an engagement needs it.
Build each partner's Claude practice as the compounding work: certified bench depth, one repeatable offering in a chosen industry lane, and a published customer story from each completed engagement, so the next engagement needs less from you.
What they're looking for
- Turn what works into methodology. Convert the moves you prove in your book: into named, reusable best practices — engagement review packs, unblocking plays, practice-building guides — written clearly enough to be shared at scale across partners, the Partner Success team, and the contract delivery team running the same loop.
- Run the quarterly practice review with each managed partner's alliance and: delivery leads: joint goals on completed customer engagements, customer adoption, certified practitioners, references, and industry positioning.
- Present and persuade across audiences. Deliver partner executive briefings,: practitioner enablement sessions, and internal reviews with equal command — this role is regularly the voice of Partner Success in front of a partner's leadership, a delivery team, a customer, or Anthropic's own leadership.
- Steward funding requests from partners in your book. Recommend for or against: co-investment and program funding requests against a stated outcome, and reconcile against milestones. The bar is outcomes, not consultant hours.
