The opportunity
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company.
What you'll do
Stakeholder Management Serve as the primary client contact for delivery
Build strong relationships with stakeholders while ensuring delivery remains: aligned to client objectives and contractual commitments.
Build trusted relationships with client executive sponsors and program leads: at VP and C-level, acting as their primary point of contact for delivery.
Navigate complex enterprise stakeholder environments and competing priorities: across client functions (IT, PMO, business sponsors, procurement) and broker alignment when they conflict.
Project Delivery Oversight Deliver engagements against agreed scope,: schedule, hours budget and quality, using rigorous change control to protect timelines and delivery margin.
Translate customer business requirements into internal deliverables and milestones
What they're looking for
- Own engagement governance, including kickoffs, weekly working sessions,: sponsor check-ins and SteerCos, and provide clear, concise status reporting to clients and internal stakeholders.
- Lead and coordinate multidisciplinary teams, fostering a collaborative,: accountable and high-performing delivery culture while providing coaching, direction and support.
- Proactively manage risks, issues and dependencies through the RAID log, and: act as the primary escalation point.
- Manage engagement financials, including hours burn, forecasting, utilisation: and margin, flagging overrun risk early and agreeing recovery plans.