Senior Revenue Operations Support Manager, SingaporeNew
The opportunity
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul.
What you'll do
Directly support sales and customer success by resolving tickets related to sales process and systems
Independently review requests and troubleshoot to understand technical: challenges, define root causes, and resolve problems.
Verifying data accuracy of sales orders
Effectively liaise between Sales, Customer Success, Contracts, Pricing and: Finance to resolve issues for the sales team
Follow documentation to complete ongoing tasks, identify areas for process: improvement, create documentation for new tasks, and train new team members to complete ongoing tasks
Execute existing tests and write new test scenarios to complete user: acceptance testing of changes related to salesforce
What they're looking for
- Own projects to roll out operational support for new initiatives: generate documentation, train operations teammates, and work cross functionally to make post-launch improvements
- Able to lead and develop operational projects which enhance processing speed and efficiency
- years of relevant experience in a sales operations role
- Experience as a user of Salesforce within quote to cash business processes
