The opportunity
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
What you'll do
Collaborate with product managers, engineers, and program managers to: architect and manage solutions within Salesforce as well as adjacent technologies for the Contract life cycle management team.
Develop and maintain a holistic view of CRM-based processes and user personas: to ensure your projects are compatible with upstream and downstream systems and processes.
Communicate regularly with a diverse group of stakeholders with different: priorities and levels of technical acumen.
Lead projects end to end to improve the way our Go-To-Market and internal: teams track and manage CPQ/CLM product, in partnership with the product owner and product manager.
Work with Product Managers to architect and implement solutions within: Salesforce. Your work will include (but not be limited to) architecting automation and system behavior using Lightning Components, Apex, and Flow ensuring scalability, system health, and end user personas/experience.
Translate business requirements into technical solutions from a diverse group: of stakeholders with varying priorities and levels of technical acumen.
What they're looking for
- Provide ongoing roadmap design and ownership in combination with the product owner and product manager.
- Be an advocate for technology best practices and be a stakeholder representing technology.
- Salesforce Application Architect Experience: 10 years of extensive experience with Salesforce and Order-to-Cash implementations.
- CLM Tool Expertise: 5+ years of experience designing and implementing large-scale automation within a CLM and e-signature tool (preferably Conga + DocuSign) inside the Salesforce ecosystem.
