Tech Lead Manager, AI & App ExperienceActive

The opportunity

Chime is looking for an engineering leader to help manage and guide one of the AI & App Experience (AAX) engineering teams. Chime’s AAX org is building the next generation of the Chime member experience, including Jade, our AI-powered financial assistant.

What you'll do

  • Manage and develop a squad of 4-5 engineers: Hiring, 1:1s, career coaching, managing for performance

  • Own delivery for your squad end to end, from sprint planning and delivery: commitments through service SLAs and operational health

  • Write and ship code alongside your team, authoring pull requests that land in production

  • Be accountable for the squad's technical direction, architecture, and quality: bar, either via a tech lead on the squad, or by taking on the tech lead role yourself

  • Use AI coding agents and tooling to raise both your own leverage and your: squad's, and establish the practices that make that durable for the team

  • Guide the design and delivery of LLM-powered capabilities, from agent: experiences and evals to the guardrails and observability that keep Jade reliable at the scale of millions of members

What they're looking for

  • Partner with Product, Design, Data Science, and Risk on scope,: prioritization, and quarterly planning, surfacing technical dependencies and capacity needs early
  • Act as the squad's cross-functional point of contact for its technical: capabilities and dependency coordination, and carry the "what should we build" conversation if/when a PM isn't dedicated to your squad
  • Identify technical debt and advocate for sustainable engineering, staying an: active contributor to the codebase, while ensuring quality, performance, and operational health, including a healthy on-call and incident-response culture
  • Build growth paths for the engineers on your squad towards the higher IC: levels or a future TLM role, and contribute to broader AAX and Chime engineering initiatives as a member of the engineering leadership team