Technical Account ManagerNew

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.

What they're looking for

• Provide clear written and verbal updates, including technical: recommendations, incident summaries, escalation updates, RCA follow-ups, and post-incident reports.
• Maintain a comprehensive understanding of customer environments,: architectures, and Cloudflare deployments to support proactive issue resolution and long-term optimization.
• Develop and maintain a rolling Technical Risk & Gap Register for each: enterprise account, tracking architectural drift, legacy configurations, operational risks, and emerging security threats.
• Prioritize remediation plans with customer stakeholders and help customers: align their environments with security, reliability, and performance best practices.