The opportunity
The AI orchestration of your wildest imagination.
What you'll do
Cultivated a community of more than 650,000 active developers and builders
Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects
Backed by top investors, from Sequoia’s first German seed to our SAP's recent: strategic investment - bringing us to a $5.2bn valuation
Act as the dedicated technical point of contact for a portfolio of strategic top tier customers.
Lead the technical handoff from Sales Engineering to ensure continuity from: implementation into ongoing operations.
Build deep relationships with technical stakeholders, architects, platform owners, and engineering leaders.
What they're looking for
- Continuously assess customer deployments to identify risks around: scalability, reliability, performance, and maintainability.
- Provide strategic recommendations for platform improvements, upgrades,: optimizations, and architectural changes.
- Guide customers on automation and workflow best practices when they impact: platform performance, reliability, or scalability.
- Oversee technical support intake, issue management, critical incidents, and high-severity support cases.
