The opportunity
As a Technical Solutions Specialist based in Japan, you will serve as a trusted technical advisor to Dropbox customers, partners, and our Direct Sales and Channel teams across Japan and Korea.
What you'll do
Partner with the Direct Sales and Channel teams to understand customer: requirements and design secure, scalable solutions across Dropbox products, add-ons, and third-party integrations.
Lead technical discovery sessions, product demonstrations, architecture: workshops, security reviews, pilots, and proofs of concept.
Advise customers and partners on APIs, integrations, migration strategies,: deployment approaches, and the ongoing management and security of Dropbox solutions.
Build trusted technical relationships with stakeholders across IT, Security,: Engineering, Operations, business leadership, and executive teams, confidently addressing technical objections and risk considerations.
Translate technical capabilities into clear business value and develop: tailored workflows and solutions that support measurable customer outcomes.
Enable Sales teams, Customer Success teams, service delivery partners, and: channel partners through technical training, demonstrations, and reusable content, while ensuring a smooth transition from pre-sales to post-sales.
What they're looking for
- Demonstrated experience in a customer-facing technical pre-sales role, such: as Sales Engineer, Solutions Consultant, Technical Consultant, or Professional Services Consultant, within B2B SaaS or cloud technology.
- Strong knowledge of SaaS applications, cloud and on-premises integrations,: APIs, identity and access management, and enterprise security concepts.
- Experience leading technical discovery, product demonstrations, solution: workshops, security discussions, pilots, or proofs of concept.
- Ability to translate complex technical information into clear business: outcomes and communicate effectively with IT administrators, developers, security teams, business decision-makers, and executive audiences.
- Experience supporting AI-enabled solutions and enterprise security: requirements, with sound judgment around data privacy, output validation, customer confidentiality, and responsible AI use.
- Professional fluency in Japanese and Korean, with business-level proficiency: in English . You must be able to lead customer-facing technical discussions, demonstrations, presentations, and written communications in Japanese and Korean, and collaborate effectively in English with Dropbox’s global teams through meetings, documentation, and internal communications.
- Willingness and ability to travel to customer sites, partner meetings,: conferences, and other events across Japan and Korea, with occasional travel elsewhere in the APJ region.
- Experience with collaboration, content management, cloud storage,: productivity, AI, or digital workplace platforms.
