The opportunity
As a member of the AMER Solutions Org, you will act as a trusted advisor for prospects and clients, driving customer acquisition and accelerating revenue growth through a mastery of strategic sales and Asana platform expertise. In this role, you will be at the ground floor of an…
What you'll do
Partner with the incubation Account Executive to lead technical validation: for IT and service team opportunities within various customer segments and industries, managing everything from discovery to tailored product demonstrations and close.
Translate complex customer pain points and service delivery workflows (such: as request intake, triage, and fulfillment) into practical solution designs and compelling business value narratives for IT leaders.
Advise customers on solution architecture, integrations, administration: considerations, and deployment approaches to ensure a confident and seamless fit within their existing technology landscape.
Collaborate cross-functionally with core Account Executives, Customer Success: Managers, and core Solutions Engineers to uncover and support expansion opportunities within existing accounts.
Build repeatable demo assets, technical collateral, and structured feedback: loops to enable the broader field organization as this service management motion scales.
Surface customer objections and product gaps directly to Product, Product: Marketing, and Sales leadership to actively inform the product roadmap and go-to-market strategy.
What they're looking for
- Demonstrates curiosity about AI tools and emerging technologies, with a: willingness to learn and leverage them to enhance productivity, collaboration, or decision-making.
- Possesses 5+ years in solutions consulting, sales engineering, or a similar: customer-facing technical role, with a clear understanding of IT and service team personas.
- Proven discovery and technical validation skills, with the ability to uncover: workflows, technical constraints, and decision criteria before architecting a solution.
- Skilled at presenting product demonstrations, workshops, and whiteboard: sessions to both technical and executive audiences.
